Privacy Policy

Who we are

Crafteekart is an online marketplace that offers handmade products sourced from artisans across India. We are committed to protecting your privacy and ensuring the security of your personal information.

What personal data we collect and why we collect it ?

Personal Information:

When you place an order or register an account, we collect personal information such as your name, email address, shipping address, and payment details. We collect this information to process and fulfill your orders, provide customer support, and communicate with you about your orders and our products.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Comments:

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.

Contact forms:

When you contact us through our contact forms, we collect the information you provide, such as your name and email address, to respond to your inquiries and provide customer support.

Analytics:

We may use analytics tools to collect information about your usage of our website, such as pages visited, time spent on each page, and referral sources. This information helps us improve our website and provide a better user experience.

Who we share your data with:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business operations, or servicing you. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

How long we retain your data:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

What rights you have over your data:

You have the right to access, update, and delete your personal information. You can also request that we erase any personal data we hold about you. However, please note that we may need to retain certain information for record keeping or legal compliance purposes.

Where your data is sent:

Your personal information may be stored and processed on servers located in different countries. By using our website, you consent to the transfer of your personal information to these servers.

Contact information:

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [contact email].

Additional information:

We may collect additional information about you through surveys, promotions, or other means to improve our products and services. Any additional information collected will be used in accordance with this Privacy Policy.

How we protect your data:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use industry-standard security technologies and procedures to safeguard your data.

What data breach procedures we have in place:

In the event of a data breach, we will promptly investigate the matter, take necessary measures to mitigate the breach, and notify affected individuals and relevant authorities as required by applicable laws.

What third parties we receive data from:

We may receive data from third-party service providers and partners who assist us in providing and improving our services.

What automated decision making and/or profiling we do with user data:

We do not engage in automated decision making or profiling activities with user data.

Industry regulatory disclosure requirements:

We comply with applicable laws and regulations regarding data protection and privacy.

Last updated: JULY 2024